Trusted by over 500 companies globally

Overcoming the biggest obstacles in modern healthcare

Patient satisfaction, access to care, and operational efficiency are under pressure. Many providers face shared barriers that hinder timely, effective service delivery.

01 High no-show rates

Missed appointments disrupt clinics, waste staff time, and prevent others from receiving care.

02 Fragmented patient journeys

Multi-step care across departments and sites often lacks coordination, leaving patients confused and staff under pressure.

03 Long wait times and service delays

Overstretched resources and outdated systems lead to delays, frustration, and missed care opportunities.
Our solution for healthcare

A connected solution for streamlined patient journeys

Our healthcare platform helps providers deliver joined-up, efficient, and patient-friendly care across all service areas.

 

Patient Self-Service

Patients can book or manage appointments any time via mobile, web, or kiosk.

See it in actionSee it in action
ACF__Healthcare-Appointment

We work hand-in-hand with healthcare teams to reimagine patient flow

Our work goes beyond software. We collaborate with you to design and optimize care delivery across complex systems.

Human-centered, clinically informed design

We ensure digital tools align with real-world patient needs and clinical practices.

Patient pathway consultation

We map and redesign journeys across outpatient, diagnostics, urgent care, and community settings to ensure seamless coordination and minimize duplication.

Scalable across sites & departments

From one clinic to a whole trust, our solutions scale with your operational complexity while remaining easy to use and maintain.

shutterstock_2650061865

Tangible outcomes in healthcare environments

shutterstock_2557673895-2
Reduction in no-shows for outpatient and community appointments35%
Drop in peak-time wait times for high-demand services50%
Increase in throughput for diagnostic and triage areas2x

The experts behind our expertise

Our team brings decades of specialised experience solving the complex challenges that define enterprise customer journeys.

Seamless integration

Built to work with your existing systems

Our platform connects with EPR, PAS, booking tools, and HL7-compliant systems to ensure smooth data exchange, accurate records, and zero duplication from check-in to discharge. Whether working with national platforms or local systems, we enable safe, real-time information flow across your care ecosystem.

GDPR_ACF
AICPA SOC_ACF
ISO 27001_ACF
WCAG
Cyber Ess_ACF
ISO 9001
FAQ

Healthcare FAQs

Discover how ACF is helping healthcare organisations serve more patients, with less friction.

Explore more of our solutions