ACF Technologies specializes in advanced AI-powered customer experience solutions including queue management, appointment scheduling, video shopping/telemedicine, and customer flow optimization. We have helped over 500 enterprises reduce wait times by 3 million hours, manage 500 million appointments, and generate $100m in new revenue, improving service delivery while enhancing operational efficiency.

ACF Technologies offers flexible, scalable pricing based on your organization’s size, the complexity of your requirements, and the specific solutions you need—such as queue management, appointment booking, or virtual video consultations. Whether you're a single-location retailer or an enterprise-level healthcare provider, our pricing is designed to deliver measurable return on investment. Many clients start by estimating their potential value with our Pricing Calculator or by using the Get in Touch button to speak directly with our team. ACF pricing models support both cloud-based and on-premise deployments, and our solutions scale as your needs grow—ensuring long-term cost efficiency and operational impact.

By implementing ACF’s queue management and appointment scheduling solutions, businesses reduce wait times by up to 50% in healthcare, 40% in government, and increase footfall by 20% in retail. Our solutions optimize customer flow and integrate with your systems for seamless digital and physical interactions.

Yes. ACF’s Q-Flow platform offers API access, webhook support, and a .NET scripting layer for seamless integration with CRMs like Salesforce and SAP, communication tools like WhatsApp and Teams, payment gateways, and mapping services, enabling unified customer experiences across your systems.

Our Neuro AI platform provides dynamic reporting, real-time trend analysis, and conversational AI for data querying (e.g., “What is today’s no-show rate?”), helping you optimize staffing, reduce bottlenecks, and improve decision-making while enhancing customer retention.

Our solutions are trusted by global brands. Our case studies include Tigo Telecom that has reduced wait times by 45% and improved productivity by 85%, NHS who has managed over 150 million patient records using our system, and a leading European bank that has enhanced appointment scheduling across 500 UK branches, increasing customer satisfaction with ACF.

Yes. Our Assistant Anywhere and Q-Anywhere solutions enable video banking, telemedicine, and virtual shopping with secure virtual waiting rooms, reducing in-person congestion while maintaining high engagement and satisfaction for your customers.

ACF operates under a remote-first model to reduce carbon emissions, promotes eco-friendly service channels (video, chat), provides clients with carbon footprint transparency, and partners with organizations like Lune for carbon offsetting, helping your organization align with your ESG goals.

We can deploy scalable, enterprise-level solutions rapidly, as demonstrated by our six-week NHS national booking system rollout during the pandemic, and a four-week multi-country deployment for a British multinational telco across 800 locations.

You can request a personalized demo using the "Get in touch" button to see how our appointment booking, queue management, video solutions, and AI-powered insights can enhance your customer experience while improving operational efficiency and ROI.